Draft for review: this text will be checked by our legal team before launch.
Data we collect
Your mobile number and name when you log in; the details you enter in enquiries and booking requests (service, address, pincode, preferred date); reviews you write; for businesses on a paid plan, payment references from Razorpay (we do not store card or UPI details); and basic device and usage data to keep the site secure.
Why we use it
To log you in, connect you with the professionals you contact, process bookings and business plan payments, show your history in My account, prevent fraud, and meet legal obligations. We do not sell your personal data.
Your consent and rights
You give consent when you log in and when you send an enquiry or booking. You can ask to access, correct or erase your data, withdraw consent, or nominate someone to act for you, by contacting our Grievance Officer. Withdrawing consent stops future processing but not processing already done.
How long we keep it
We keep account data while your account is active, and booking records and business plan invoices for as long as tax and accounting laws require. Then we delete or anonymise it.
Grievance Officer
Name, email and postal address of the Grievance Officer will be published here before launch. We respond to grievances within the time set by law.